The Eclectic One

…Because labels are a poor substitute for thinking

Why Toyota Is Going to Be Just Fine And GM Isn’t

Posted by Bill Nance on February 10, 2010

I just got a robo-call from the dealership where we have our Toyota Yaris serviced: Toyota of Nashua.

The recording said that in light of the recent recalls they wanted to let their customers know they were changing their service department’s hours. -To 24/7 until further notice.

The recording gave me the option of pressing 1 and getting connected with the service department right away.

Love them or hate them, THAT is good service and good customer relations.  -Two things I’ve never received from GM.

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